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Setting Room Location for Retrofit Kit and Connected Sensors has bugs

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New Neighbor

Re: Setting Room Location for Retrofit Kit and Connected Sensors has bugs

The App still has the problem but i was able to set the locations using the website.  Once set correctly using the website, i was able to see the correct locations on the App.

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New Neighbor

Re: Setting Room Location for Retrofit Kit and Connected Sensors has bugs

I just checked the web interface again to see if the problem is solved and it is NOT. Changing the Retrofit Kit location still changes ALL of the sensor locations associated with that kit and vice versa. I have two retrofit kits in the basement, when I set one of them to "Basement" every associated sensor is also changed to "Basement".

 

Could you double check your configuration? Are you sure the web interface worked for you?

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New Neighbor

Re: Setting Room Location for Retrofit Kit and Connected Sensors has bugs

I'm also still having this issue.

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New Neighbor

Re: Setting Room Location for Retrofit Kit and Connected Sensors has bugs

Wow, this was reported in January and no fix yet? I have 2 ring video devices and am considering getting the ring alarm and retrofit kit but may hold off until bugs are fixed.