I understand that the whole company hardly maybe wrong. But it does not matter in this case simply because Ring made an error and many users noted it. The Ring must fix this error instead of wasting time on all these fruitless discussions. 3 minutes of delay for motion sensor may be okay for Home mode and it is definitely much better than 30 seconds. But for Away mode it is absolutely unacceptable and must be fixed. I am very busy and do not have time for these useless discussions. I submitted my opinion to RInd and it is company business to take the corresponding action or not. I think I made what was necessary and will not waste time on this issue anymore.