Spoke to nice Rep named Keith at about 7:45 pm EST. He said that the system is programmed that way to:
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Preserve battery life
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To avoid false alarms - Example: If a customer had their ‘garage’ motion set to trigger an alarm when in ‘away’ mode - and they then set Ring to ‘away’ (with a zero second delay), and left through the garage, the alarm would trigger. Makes sense - BUT - the onus should be on the CUSTOMER to program their system correctly. This ‘blanket solution’ makes no sense and makes me feel very uncomfortable about this system.
Our previous alarm (that we had for 12 years) would arm motion sensors IMMEDIATELY upon activating ‘away’. Never had an issue.
Hate to say it , but I think this is a ‘money’ setting (false alarms cost Ring money in time lost).
Same thing as the (not sure if everyone knows it) setting that does NOT alert the monitoring station for at least 30 SECONDS when the alarm is triggered (again - a cost savings issue?).
Again, with our previous system, a triggered alarm would result in a phone call from the monitoring station in less than 30 seconds - not 60-90.
Sigh…