Everyone,
I’ve done some testing and here are the results.
Home Mode:
> Move arond in front of Sensors which are set to be active in Home mode
> Set Ring to Home mode (which means some motion sensors are armed - see earlier posts)
> Go to a neutral space where no motion sensors can detect me
> Wait 2 minutes (timed via stopwatch)
> Walk in front of Sensors which should trigger an alarm (ie, active in Home mode)
Nothing. I kept moving in front of the Sensors that *should* be active. They did not trigger an alarm until the 4 minute mark (stopwatch timed).
What’s worse is that the same exact thing happenend in ‘Away’ mode, even though the exit delay is set to 30 seconds!
What?
If I tell Ring that I want all Sensors active after a 30 second exit grace period in ‘Away’ mode, why would the motion sensors need FOUR MINUTES to trigger an alarm??
This is a serious flaw. So much so that (even though we love other aspects of the system) I’d probably return it. However, I’ve taken a lot of time to deploy it, so I’m hoping that there will be firmware updates to address these shortcomings.
Again, this is a SERIOUS flaw. I can envision lawsuits over this - Ring gives you a green check mark saying ‘all sensors armed’, then the motion sensors can be INACTIVE for up to 4 minutes - way more than enough time for really bad things to happen.
Please Jennifer_Ring, get in touch with your Tech people and see what they say about firware updates to address this. Maybe let users choose when to have sensors activate in ‘Home’ and ‘Away’? I don’t care if it affects battey life - safety first.
Also, others reading this thread - please try and do your own testing to confirm my findings.
Thanks to all in the Community! Not complaining - just trying to make Ring the best home security system on the market…