Ring Team: Any update on the keypad becoming unresponsive when left powered?

Absolutely, thank you.

I’ve got mine connected to a smart plug for now, so I can just have it come on every couple months to charge, but it’s definitely frustrating that this issue is still ongoing after more than 9 months, and it’s hard to explain to clients when I’m installing for them why they shouldn’t leave it powered right now, and the longer this continues, the harder it is to justify. 3 months? OK, it’s difficult. 6 months? Eh, starting to doubt it’s possible. 12 months? Yeah, it’s time to start sending new hardware if you haven’t gotten it fixed yet by then.

So I do hope that this can be resolved soon, preferably before it hits a year.

Thank you again for your time. Cheers!

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