Hello. I have a ring security system and the keypad speaker is not working. I’ve had this same issue twice before and a replacement was sent each time however the keypad continues to have the same issue after a short amount of time. The sound currently is distorted and it sounds like five ‘click’ noises.
I am having the same issue. Sound became distorted and then completely went out all together. Do you know if Ring every came up up with a fix?
My sound on the keypad is completely gone now. I even reset the device and removed it from my system.
Hey neighbors! Whenever the sound on your Keypad may go out, we recommend removing the Keypad from your system, factory resetting it and re-adding it, similar to how @Gcc81 has. If you find the Keypad has no sound whatsoever once re-added, please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support. They should be able to troubleshoot further with you or replace the Keypad for you.
Only fix has been to replace keypad, called today and they are sending me a 3rd replacement within the last year.