Ring Alarm stuck on update

Same issue with my hard wired unit. Unplugging the power and removing the battery , waiting 60 seconds, then adding the battery and plugging the power returned the unit to normal operating condition. It then began the update again which completed successfully after 2-3 mins. I suspect the unit may have gotten confused by hiccups at the home network or ISP level, a common problem with network equipment often resolve by a simple restart.

1 Like