My Ring app still shows my base is still trying to update 8 hours later. Should I unplug the base and remove the batteries? I noticed it when I woke up this morning so could have been longer than 8 hours. It’s on wifi. Thanks. [83DA7E63-4A84-4992-B6A0-86D17BFB6B2E.jpeg]

Hey neighbors! If you find yourself having this concern, the best first step is to reach out to our support team here . They will be able to diagnose your Base Station quickly and efficiently to get it back up and running in no time so you can feel safe and secure. Additionally, another neighbor shared that when they unplugged the Base Station from power, removed the battery, waited a bit, added the battery back in and plugged it back up, it seemed to work! Feel free to give this a try as well if…

Ring Alarm stuck on update

Products Ring Alarm

Navratn February 3, 2020, 3:34pm 6

I am having same issue.