Hey @praetorr . Do you have a VPN enabled on your computer? If so, try disabling it and see if your Alarm loads after. In the event it still doesn’t load, I recommend double checking with our support team on this, as I am able to see my Base Station and Alarm on Ring.com myself, so you should too! For support and since you’re outside the US, please read our response to COVID-19 here to see how to contact support. We’re taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. Feel free to come back and let me know how this goes! 
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