Retrofit

I have a Ring Retrofit system with Ring Protect Professional Monitoring. Two of my sensors stopped working. Is there a way to temporarily disable the system so that I can check my connections?

Hey @markrob. If you’re wanting to be able to test the alarm without having to worry about police dispatch or calls from the monitoring center, you can simply swap over to Self Monitoring for testing purposes. To do this, open the Ring App > Main Menu > Settings > Monitoring and choose Self Monitoring. All of your emergency contact information will be saved and you can swap back over to Professional Monitoring once you finish testing the alarm. I hope that helps! :slight_smile: