Receiving motion alerts even though they are turned off

I am receiving motion alerts on my iPhone and Apple Watch even though alerts are toggled off in the Ring app. I’ve toggled them back on and then off again. I logged out of the app and logged back in. Neither of those worked. Any suggestions? Thank you!

Hey @nrh! If you have not already, try uninstalling and reinstalling the Ring app on your mobile device. It’s always good to check phone settings as well as things like bluetooth and other apps are not interfering. I hope this helps! :slight_smile:

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Thank you! I actually uninstalled and re-installed the app earlier today and it worked!

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