I have one motion detector in a room in the basement that has access to the outside. We were away from home one day and got a notification that ring was working on battery because we lost power and the next thing, my alarm is going off because there was motion detected. I feared someone cut power to my house and broke in or a tree fell into the basement door, but luckily it was neither and we had just lost power. We lost power again a few months later, the alarm was not set at the time, but I did notice there was motion detected at the same time as the power outage. No one went in this area at the time and shouldn't have triggered motion. We haven't used the motion detector since then, but lost power again yesterday and once again motion detected. Why does this keep happening? I can't use my motion detector for fear of triggering a false alarm, especially when I'm away from home or sleeping. Anyone else have this problem?
Hey @Heethr45. The motion detectors do trigger off of PIR, which would be a heat signature change in the room. You mentioned that you have the device in your Basement, so is there anything in your Basement that could be changing from it's normal heat signature to something else when your power goes off? If you could, where you have the motion detector placed, could you take a picture of what it sees with your phone? I would love to see what the device is seeing to see if we could pinpoint what could be setting it off during this unique time!
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