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Now unable to add "works with Ring" devices

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New Neighbor

Now unable to add "works with Ring" devices

Click Add, right away get Device Not Found ... used to work without any issues and would listen for new devices .... now it keeps going addin/device not found within a second.

 

Base Station Version 1.28.0 (15)

App Version 5.27.1.0

1 REPLY 1
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New Neighbor II

Re: Now unable to add "works with Ring" devices

Since your app version is differnet from my droid, I guess you have apple?

On the droid I can go to apps>ring>storage and delete cache and data.  When I do this I have to log back into the app but everything is still there.

 

and or unistall reinstall the app

 

I guess the first step would be to reboot the base station

Grey Lancaster