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My keypad on the ring alarm no longer has sound

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New Neighbor

My keypad on the ring alarm no longer has sound

 
2 REPLIES 2
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New Neighbor

Re: My keypad on the ring alarm no longer has sound

Same issue. My buttons are not working right I have to turn off with phone so kids can arm and disarm. U got any help on the sound issue?
Community Manager

Re: My keypad on the ring alarm no longer has sound

Hey neighbors! In the event that your Keypad does not have sound, please remove the device from your Base Station, reset the Keypad,  and then re-set up the Keypad. On the re-set up, if the Keypad will not add or have sound when re-set up, please give our support team a call at one of the numbers available here. We're taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.



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