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Motion sensor

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New Neighbor

Motion sensor

I replaced the battery and I can’t get it to connect.
1 REPLY 1
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Community Manager

Re: Motion sensor

Hi @Caddscape2019, have you attempted to remove the device from your system, reset it, and re-add it? If the device was offline for awhile, I would recommend starting there. Here's our Ring Help Center article on how to reset that device.  If you need any assistance with this process, please reach out to our support team at 1-800-656-1918.



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