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Motion sensor alerts only for away mode

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New Neighbor

Re: Motion sensor alerts only for away mode

Don you are correct it will still be on and working. Fortunately even under those conditions the batteries last for a very long time if they are fresh.

While you make a great point and logically we should be able to turn them off if we want to, I don’t think any of the sensors have some sort of on board on off switch.

Honestly I don’t think it would save much battery, I am fairly sure they use as much power wether detecting motions or not. Only way to save battery power would to be turning it off completely but then there would be no way to turn it back on remotely And being Wireless is the kind it’s thing
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New Neighbor

Re: Motion sensor alerts only for away mode

Will there be a feature release any time soon to disable alerting/monitoring of motion sensor when the alarm is ste in disarmed mode?

 

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New Neighbor

Re: Motion sensor alerts only for away mode

I agree. We just installed ours last week. I am constantly get text notifications that there were movement in rooms when the alarm is set to DISARMED. I have recently tiurned off the Motion Alerts and that solved that problem. But like the IP stated, why is there not a place to enable/disable monitoring of those devices when the mode is set to DISARMED?

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Neighbor II

Re: Motion sensor alerts only for away mode

All sensors in disable mode are turned off by default. You can read about the modes here.
https://support.ring.com/hc/en-us/articles/115005312623-Arming-Disarming-and-Setting-Modes-on-your-R...
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New Neighbor

Re: Motion sensor alerts only for away mode

It's a straigt forward concern that you should understand if you know your product. It's very anoying to say the least that you have the system disarmed and to still be getting motion alerts on your phone. There is the option which allows you to select which sensors that you want to monitor in home & armed mode. Even if you deselect the motion sensors and leave just the door contacts, you keep getting alerts. It feels like there is a feature which does not work as it is supposed to. It just doesn't make sense to have to bve receiving alerts when your alarm is not in monitored mode. I've had basic alarms which disabled this. I should not have to go in an manually disable receiving alerts each time. Please improve on this!!!

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New Neighbor

Re: Motion sensor alerts only for away mode

For me, it does NOT make sense to have motion sensor alerts on at all, ever, because when in away mode, my alarm system is monitoring them and will alert me if the alarm goes off, along with the reason...I don't also need a motion detector alert in this situation.  Keep it simple.

 

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New Neighbor

Re: Motion sensor alerts only for away mode

@DonC is exactly right. This is an obvious feature that is logical and necessary.

If the system is disarmed...

Having it detect you or your family's motion adds no  good security benefit, wastes the battery, and creates too many unnecessary events.

 

It really depends on where you put the motion sensor. If you are like most families, in a main area is most-likely where it's going.

If you have it setup in a garage or some room that doesn't get many motion events, it might make sense to want to know about all motion in that area.

 

This needs to be a feature within the app - disable motion detection when system set to "Disarmed".

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New Neighbor

Re: Motion sensor alerts only for away mode

I completely agree that having motion alerts on your phone go off in "Disarmed" mode is stupid and a waste of battery.  I just moved and purchased this Ring security system and do like it with the exception of the motion detector.  I have uninstalled the motion and will not use it unless they fix this issue.  I had Xfinity Home Security at my old house and at least they gave you the option not to have motion active while disarmed.  The only time I want motion on is when I set it to away mode

I assume that the people of "Ring" do not read these forums, because if so, I think they would have made the update by now.

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New Neighbor

Re: Motion sensor alerts only for away mode

Hello,
Very simple and straightforward issue/problem was raised it's pitty that no objective response (let alone solution) was provided for such a long time. It is obvious that motion detectors just do not communicate with base station when in home mode but keep bothering us with alerts. Bottom line is that unlike other detectors it is less intelligent.

Wish you good health and keep safe.
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New Neighbor

Re: Motion sensor alerts only for away mode

Actually, with the new app update, it looks like they added this feature to allow you to set the motion alerts and monitoring more spedifically when in Home or Away mode. 

 

For us, we went into the Mode Settings in the specific motion detector and was able to select how we wanted the motion to detect. In the new app update, you can select the motion to arm and monitor in both home or away mode. 

 

This is what we wanted to achieve as now we have more options in how we wanted the motion sensor to alert and monitor. Thanks Ring for listening and always improving! Smiley Happy