Hey @RingoL. If you believe your device needs to be replaced, you'll want to reach out to our support team. They'll be able to run through any applicable troubleshooting steps and process a replacement within warranty. You can give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.
@RingoL We’ve taken additional steps to protect our team and help reduce the spread of COVID-19, so our email support is not currently available. To discuss a warranty replacement, you'll want to give our support team a call at a number that works for you here. Our support team will be able to work with you to diagnose the concern on the Motion Detector and process a warranty replacement if needed.