Hi @Motortendy33! The Kwikset 888 is a compatible lock that Works With Ring, and it should certainly be operating how you are intending to use it. I recommend removing and reinstalling the Ring app, and then trying to add the locks again, one at a time.
In regards to adding users or PIN codes, once you offer a Shared User access to your system, you will be asked to create a PIN code for them. That PIN code will work for both arming and disarming the system as well as accessing the integrated lock.
Check out our help center article for more information on Works With Ring locks. Feel free to let us know how the above goes! 