cancel
Showing results for 
Search instead for 
Did you mean: 

Keypad flashing red battery light

Highlighted
New Neighbor

Keypad flashing red battery light

Brand new install. Plugged in the keypad and get a fast flashing red battery light. I've unplugged/replugged, reset ("1" key), etc. The flashing lasts for a few minutes and then nothing. Help?

3 REPLIES 3
Highlighted
Community Moderator

Re: Keypad flashing red battery light

That is definitely an unusual light pattern to see. Please attempt a reset by briefly pushing in and releasing the pinhole button on the back of the Keypad, while it is unplugged. You will likely need a paper clip to do so.

 

If this does not resolve that LED indicator, I recommend reaching out to our support team for more in depth troubleshooting.



Like my answer? Accept it as a solution (click on the 'Accepted Solution' button next to reply). Learn more about the Community, here.
Highlighted
New Neighbor

Re: Keypad flashing red battery light

Brand New just received 2 days ago.  all door sensors and PIR Motion Sensors are connected and working fine with Base Station including one keypad. but the extra keypad is acting strange whenever I plug, it's red battery light is blinking fast. tried "5"  rest and all things can find in the ring site.  but still no luck. only once it turned blue for like 1 min and then when i try to connect to the base station blue light went off.  now every time when i do rest with a pin to the back the white light comes on and goes off with network indicator. 

Highlighted
New Neighbor

Re: Keypad flashing red battery light


@KH2TX wrote:

Brand new install. Plugged in the keypad and get a fast flashing red battery light. I've unplugged/replugged, reset ("1" key), etc. The flashing lasts for a few minutes and then nothing. Help?



HI did you get your keypad fixed up?