Keypad Problems

Hi @JB1896. Try uninstalling the Ring App, restarting your phone, and reinstalling the Ring App before attempting to edit the code again. Should this concern still persist, you’ll want to follow up with our support team so they can look into this further. Our support team can be reached at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support. :slight_smile: