Keypad Freezing

Hi @TechGuy42 - we have asked the neighbors on this thread to call our 24/7 support team, including in a post directed to you on June 6. Have you? If not, please do. Per our Community Guidelines, you’ll note that this is not a support channel and you should always contact support first. There is no further information we can give you on the community, so please contact our support at 800-656-1918. Thank you.