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Keypad Chirp

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New Neighbor

Keypad Chirp

Ok, this is driving me mildly insane.

 

I have enabled chirps - At the moment, as a test on one of the door sensors.

 

In the "Chirp Tones" menu it says: "Your Ring Alarm Base Station and Keypad(s) will sound this tone when the sensor is triggered" - So I have set that to a tone and when the sensor is triggered, the base station chirps, and the keypad stays completely silent.

 

So I asked the FAQ! It won't let me post the link but it's on the ring support site under articles - 360026671732-Ring-Alarm-FAQs

 

> How do I change the volume on the keypad? Does this also change the volume for the Siren? Can the keypad play chirps?
> Like the Base Station, the Siren will always play from the keypad at max volume.

 

It's a little vague, but implies that the Keypad plays chirps - So the app tells me the Keypad plays chirps, the FAQ indicates that the keypad plays chirps - But the keypad doesn't play chirps.

 

So - Does anyone else's keypad play chirps, or are they lying to me in order to send me completely nuts and waste hours of my time resetting and re-registering keypads?

 

 

 

 

 

 

 

 

 

 

 

 

9 REPLIES 9
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New Neighbor

Re: Keypad Chirp

I've only set my Ring alarm up yesterday so I'm definitely still learning it but my keypad does not play chirps either. it does speak the "armed" and "disarmed" prompts. I also read the documentaiton as you do - that the keypad is supposed to chirp.

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New Neighbor

Re: Keypad Chirp

Same here, no chirps at keypad. Sent me a replacement keypad and still no chirps. Sounds like they put the carriage in front of the horse. Hopefully an update will follow soon.
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Community Manager

Re: Keypad Chirp

At this time, only the Base Station will play a chirp each time a sensor or motion detector is tampered. The Keypad will play entry/ exit delay tones as well as sound a Siren in unison with the Base Station if triggered. Our team is definitely working on adding this feature and more to the Keypad - we will certainly keep you informed of any updates Smiley Happy



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New Neighbor

Re: Keypad Chirp

Could you maybe put that into the documentation? Apparently I am not the only one who read it and believed it - I checked before I paid up, and it's one of the major reasons I bought the system because I wanted to know when people walked into the workshop.

 

 

 

 

 

 

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New Neighbor

Re: Keypad Chirp

I installed my alarm system a few weeks ago and on entry the base station chirped a couple of times immediately followed by a couple of chimes on the keypad. I haven't changed any settings but the last couple of days the keypad no longer chirps. I don't understand why Ring cannot produce a comprehensive manual rather than customers having to search through a numbe of links that normally end up with frustration and no soluton.
Community Manager

Re: Keypad Chirp

Hey neighbors! I'm happy to announce the Keypad chirps are now available to toggle in the app. If you visit the Alarm devices page in the Ring app and select the Keypad, there will be a toggle for Keypad Chirps that you can enable. Try uninstalling and reinstalling the app if you do not see this feature. I hope this helps! Smiley Happy 



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New Neighbor

Re: Keypad Chirp

I Hear the chirps from contact sensors but nothing from doorbell press.  My keypad is in a central location downstairs where it would be awesome to hear doorbell press.  The base station is upstairs in a guest bedroom near the router.  It's got the hardware capability.  I'd hate to have to buy a chime when I know the keypad can do it.  Is this in the works as an update?  Or am I missing a setting?

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New Neighbor

Re: Keypad Chirp

What about the base station? None of my contact sensors are triggering the base station to chirp even though everything is set up properly. Everything has been working fine for the past year until today. Thanks in advance.
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Community Manager

Re: Keypad Chirp

@RingUser18 Your Alarm Base Station should also be chirping. You may just need to adjust a few settings so you can hear this. First, check if your Base Station has the volume up loud enough. You can do this under the main menu > Devices > Alarm Base Station > Base Station > Audio Settings (make sure it's turned all the way up and hit save at the top right). 

 

If you still are not hearing the chirp when opening and closing a door, let's make sure the devices are set up to chirp! You can do this under Devices > Alarm Base Station > and then any Contact Sensor. Once you select a sensor, you will need to make sure under Chirp Tones that it's not set to none. After this, go back into the main menu > Settings > Modes > Disarmed and make sure Enable Chirps is turned on. 

 

Hope this helps! Cat Happy



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