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Issue with lock notifications

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New Neighbor

Issue with lock notifications

With my Schlage connected lock I get a notification that the lock is ‘jammed’ every time it locks. If you know the Schlage you know there are two levels of power. Often if there is resistance it will go to next level. Ring reports as jammed even if the door successfully locks. What setting can I change to turn off this specific notification?
1 REPLY 1
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New Neighbor

Re: Issue with lock notifications

My Kwikset does the same. Notification lock is jammed, though everything moves freely.  Annoying. If it ever does jam, i will never know and my home could be left open.