I’m having difficulty with the arming of my alarm. It says there is I think 50-60 seconds delay to get out once armed but as soon as I open the door to leave the alarm goes off. So, so far I have not been able to use the keypads at all. I have to arm the alarm from the app on my phone after I leave the house.
The article that comes up with I type the above gives these instructions:
https://support.ring.com/hc/en-us/articles/360030784072-Setting-Ring-Alarm-Entry-and-Exit-Delays
Unfortunately, when I follow them, the app does not have these exact options. So I’m not sure if the instructions in this article are outdated.
I need this fixed ASAP as my one week practice period is ended and I do not want to have a false alarm every day when myself or my family members leave the house or come home.