Hey @WongGendeng. This should be something that our Central Monitoring Station should already have the processes and procedures on, so I would not worry about that at this time. If your local police department expresses that this is something that needs to be reported on our end, please give our support team a call at one of the numbers available here. We're taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.
Like my answer? Accept it as a solution (click on the 'Accepted Solution' button next to reply). Learn more about the Community, here.