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How it Works: Alarm Keypad Lights in Detail

Community Manager

How it Works: Alarm Keypad Lights in Detail

Ring LED Color 

Keypad State 

White - solid for a few seconds

This indicates that the keypad rebooted. This can happen after an update, tapping the pinhole button on the back, or if the Keypad battery drained completely then powers back on after plugging in charging cable.

When Keypad is not yet added to the Base Station

Blue - rotating

Ready to pair via Z-Wave

Blue - slowly flashing 

Z-Wave pairing in progress 

Blue - solid for five seconds

Z-Wave pairing successful 

Blue - four corners flashing a few times

Z-Wave pairing failed 

Once Keypad is added to the Base Station

Blue - solid

Disarmed - Home Mode (no sensors monitored) 

  • Illuminates when the alarm system state changes to Disarmed
  • Will not illuminate when Power Saving is On

Red - One segment at a time will quickly light up in a clockwise direction until the LED ring is fully lit. 

Armed - Away or Stay (one or more sensors monitored) 

  • Illuminates when the alarm system state changes to armed (Away or Home)
  • Will not illuminate when Power Saving is On

Red, with a pattern - First, the lights are off. Then one segment at a time will light up in a clockwise direction as the countdown progresses, until the LED ring is fully lit.

Exit delay is counting down

Red, with a pattern - First, the LED ring is fully lit, then one segment at a time turns off in a counterclockwise direction as the countdown progresses, until all the segments turn off.

Entry delay in progress

Red - flashing

Alarming. If you have Ring Protect Plus and have signed up for professional monitoring, the monitoring center is being contacted.
(Click here to learn how the monitoring center responds to Ring Alarm.)

Red - four corners blinking 

A command failed to send or was rejected. Most often occurs when an incorrect PIN is entered.

Yellow - four corners blink three times

One or more Contact Sensors need to be bypassed. 

 

(Note, the ring LED is only used in Bypass when Power Save is off. See Bypass LED below.)

 

Yellow - four corners blink one time

The “X” button was pressed to cancel a PIN entry.

White - slow blink

Receiving firmware update from the Base Station. 

White - solid for three seconds 

The firmware update and reboot complete 

 

Network LED Color 

Keypad State 

Red - solid

The Keypad has no connection and cannot communicate with the Base Station. We recommend updating your Keypad firmware to resolve this issue. Click here to learn how to update the firmware.

 

Battery LED Color 

Keypad State 

Yellow - solid 

Battery is low (11-30%) 

Red - solid 

Battery is extremely low (<10%) 

LED Light Off

Battery has enough power (31% to 89%)

Green - blinking 

Battery is charging 

Green - solid 

Keypad plugged in and the battery is fully charged (between 90% and 100%)

 

The battery icon will not be illuminated when the keypad is unplugged unless the Keypad battery is low (yellow) or very low (red). 

 

Bypass LED 

Keypad State 

Yellow - on, and you hear “Sensors require bypass

After you’ve entered a valid PIN to arm the system, if there are sensors that must be bypassed in order to proceed with arming, the Keypad will display:


  • The “Check” button and LED ring will blink simultaneously and the voice prompt “Sensors require bypass” will be played. 
  • When the user accepts ‘Bypass’ by pressing the “Check” button and the system will proceed with arming. 

 

Power Saving Mode

Turn it On/Off in App - There is a toggle in the app in the Keypad settings page. From the menu, tap Devices, tap Alarm base Station, then Keypad. On the Device Details page, tap the gear icon in the corner. 

 

There are a few subtle differences in behavior of the keypad based on setting this to On or Off.

 

  • Power Saving Mode Off - The Keypad will use a motion sensor to detect if you’re near it. When you are near the Keypad it will illuminate the Mode LED for the current state of the system (Armed Away, Armed Home, or Disarmed). If it is dark it will also turn on the number pad backlight.
  • Power Saving Mode On - The Keypad will disable its motion sensor to conserve battery. Meaning the mode buttons and number pad will not light up until you press a button. At that time, it will light the Mode LED for the current state of the system (Armed Away, Armed Home, or Disarmed). 

Have a question? Please let us know in the comments below.

 
 




11 REPLIES 11
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New Neighbor

Re: How it Works: Alarm Keypad Lights in Detail

Thanks for this -- it was very helpful!

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New Neighbor

Re: How it Works: Alarm Keypad Lights in Detail

Would be nice to have the Home and Away arming buttons with a white backlight like the number keys so they can be seen at night when trying to arm it.
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Community Manager

Re: How it Works: Alarm Keypad Lights in Detail

We'll pass this along to the team! You can also submit that on our Alarm Feature Request board Smiley Happy

Got a question? The Community is full of answers! Use our Search bar at the top for quick results.
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New Neighbor

Re: How it Works: Alarm Keypad Lights in Detail

if not hard wired, does the keypad connect to the base station via z wave or via wi-fi ? i am trying to determine if i need to boost signal connection with an extender of a chime ...

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New Neighbor

Re: How it Works: Alarm Keypad Lights in Detail

I would like the home/away/disarmed buttons to stay lighted so I can tell what mode it is in without looking at a phone.
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New Neighbor

Re: How it Works: Alarm Keypad Lights in Detail

When plugged into USB power, I would like to be able to set an option for the battery LED to behave as if the keypad was on battery i.e. only display warning and low battery status. The green is intense and lights up the bedroom, I've temporarily fixed it with a piece of electrical tape over it.
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New Neighbor

Re: How it Works: Alarm Keypad Lights in Detail

I am a new user to the community. I have a question about power saving mode. Is this only available on the keypad.  My base station seems to always have the blue ring. I don't see a power saving option for it.  This seems to indicate the blue ring should be off if disarmed and I have the power saving mode on with keyboard attached

  • Will not illuminate when Power Saving is On
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Community Manager

Re: How it Works: Alarm Keypad Lights in Detail

Welcome, @Ringview!  The power save mode is indeed in reference to the Keypad, as the Base Station should always remain powered. Power save on the Keypad allows for extended battery life between necessary charges by using a light and proximity sensor to detect when it might be best to illuminate the Keypad buttons, or when not to. 

The other Alarm devices will operate consistently as they do not require a significant amount of power to function. The only exception to that is the Base Station which does have a battery back for a power outage scenario, in which case will only last for 24 hours depending on use. I hope this helps! Smiley Happy 



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New Neighbor

Re: How it Works: Alarm Keypad Lights in Detail

I think there needs to be more detail under the network icon. Mine has not shown red only an intermittent yellow.
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