Ring LED Color |
Keypad State |
White - solid for a few seconds |
This indicates that the keypad rebooted. This can happen after an update, tapping the pinhole button on the back, or if the Keypad battery drained completely then powers back on after plugging in charging cable. |
When Keypad is not yet added to the Base Station |
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Blue - rotating |
Ready to pair via Z-Wave |
Blue - slowly flashing |
Z-Wave pairing in progress |
Blue - solid for five seconds |
Z-Wave pairing successful |
Blue - four corners flashing a few times |
Z-Wave pairing failed |
Once Keypad is added to the Base Station |
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Blue - solid |
Disarmed - Home Mode (no sensors monitored)
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Red - One segment at a time will quickly light up in a clockwise direction until the LED ring is fully lit. |
Armed - Away or Stay (one or more sensors monitored)
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Red, with a pattern - First, the lights are off. Then one segment at a time will light up in a clockwise direction as the countdown progresses, until the LED ring is fully lit. |
Exit delay is counting down |
Red, with a pattern - First, the LED ring is fully lit, then one segment at a time turns off in a counterclockwise direction as the countdown progresses, until all the segments turn off. |
Entry delay in progress |
Red - flashing |
Alarming. If you have Ring Protect Plus and have signed up for professional monitoring, the monitoring center is being contacted. |
Red - four corners blinking |
A command failed to send or was rejected. Most often occurs when an incorrect PIN is entered. |
Yellow - four corners blink three times |
One or more Contact Sensors need to be bypassed.
(Note, the ring LED is only used in Bypass when Power Save is off. See Bypass LED below.)
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Yellow - four corners blink one time |
The “X” button was pressed to cancel a PIN entry. |
White - slow blink |
Receiving firmware update from the Base Station. |
White - solid for three seconds |
The firmware update and reboot complete |
Network LED Color |
Keypad State |
Red - solid |
The Keypad has no connection and cannot communicate with the Base Station. We recommend updating your Keypad firmware to resolve this issue. Click here to learn how to update the firmware. |
The battery icon will not be illuminated when the keypad is unplugged unless the Keypad battery is low (yellow) or very low (red).
Battery LED Color |
Keypad State |
Yellow - solid |
Battery is low (11-30%) |
Red - solid |
Battery is extremely low (<10%) |
LED Light Off |
Battery has enough power (31% to 89%) |
Green - blinking |
Battery is charging |
Bypass LED |
Keypad State |
Yellow - on, and you hear “Sensors require bypass” |
After you’ve entered a valid PIN to arm the system, if there are sensors that must be bypassed in order to proceed with arming, the Keypad will display:
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Power Saving Mode
Turn it On/Off in App - There is a toggle in the app in the Keypad settings page. From the menu, tap Devices, tap Alarm base Station, then Keypad. On the Device Details page, tap the gear icon in the corner.
There are a few subtle differences in behavior of the keypad based on setting this to On or Off.
- Power Saving Mode Off - The Keypad will use a motion sensor to detect if you’re near it. When you are near the Keypad it will illuminate the Mode LED for the current state of the system (Armed Away, Armed Home, or Disarmed). If it is dark it will also turn on the number pad backlight.
- Power Saving Mode On - The Keypad will disable its motion sensor to conserve battery. Meaning the mode buttons and number pad will not light up until you press a button. At that time, it will light the Mode LED for the current state of the system (Armed Away, Armed Home, or Disarmed).