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Glass Break Sensors

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New Neighbor

Re: Glass Break Sensors

I chose Ring because it has no microphones (Gen 1--I don't know about now.) Alexa is exactly the kind of surveillence equipment I can live without.

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New Neighbor

Re: Glass Break Sensors

First, I agree the glass break sensor is a must. It’s my main vulnerability for home security. I installed a Wink Hub 2 with door sensors, Ring cameras and z wave lights and alarms. The great thing with the wink hub is you create “robots”. For instance, one robot is set up so that any motion recognized with my Ring camera in my back porch between 11pm and 6 am turns all my outside lights on. Another robot controls my back doors. If a door opens between 11pm and 6 am then all my interior lights that I’ve connected, bedroom, living room and family room turn on and a z wave alarm goes off. But I have nothing if a window is broken.
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New Neighbor

Re: Glass Break Sensors

After this morning when my home was burglarized I wish this product was available. My basement window was kicked in from the outside for the suspect to enter. Luckily when he broke the lock and opened the door to come up our basement stairs he triggered the alarm which woke us up. We have the glass break set up with alexa but we don't have alexa in the basement where we are doing construction. The ring system did alert us and could have saved our lives today! This type of sensor would be an added bonus.
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New Neighbor

Re: Glass Break Sensors

The glass break on Alexa wouldn’t have done anything anyway. It just notifies your phone. It does not set off your alarm or call the police. It is just a “dumb” device that really does nothing. I’m so glad you are safe and OK!! If Ring had a real glass break sensor the alarm would have sounded and police would be notified when they broke the glass, triggering it before they got into your house. Not having your Alexa down there wouldn’t have done anything for you.
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New Neighbor

Re: Glass Break Sensors

@jennifer_ring
First off, do not lie to your customers! This is not a glass break sensor. It does not work well as a glass break sensor. It does not trigger the alarm. It does not notify the police. It is not even integrated into the alarm. This is promoting your product the wrong way and you will wind up in a costly lawsuit.

I was told you were coming out with a glass break sensor last summer! The lack of response from Ring along with the unintelligent replies and lack of listening to customers is very concerning. One can assume they are never coming out with it. Two years have past, still nothing.
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Community Manager

Re: Glass Break Sensors

I'm unsure of where you heard about a Glass Break sensor coming this summer, @micron but that is not the case. At this time, I do not have any additional information more than what we have already provided. We will certainly keep you updated with any information from the team. Thanks

 

 

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New Neighbor

Re: Glass Break Sensors

Community Manager"  Your email is meaningless. 
Your company has NOT performed to any reasonable expectation in creating such
a simple device as a glass breakage sensor.
I have sent my RING alarm system into the garbage where it belongs.
I now have a competing product that functions.
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New Neighbor

Re: Glass Break Sensors

Given the number of people requesting this and the length of time that this is taking, one can only assume that this is not a priority.  

The 1st gen system should have been completed before launching a 2nd (incomplete) system. The entire system is deficient without glass break sensors and is considered inadequate by many insurance companies.

Recommending an Echo Dot or Alexa Guard isn't even a bandaid solution as neither provides any actual security / alarm notification.

It seems as though Ring / Amazon is more concerned with surveilling their customers than providing solutions.

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New Neighbor

Re: Glass Break Sensors


@TechGuy42 wrote:

My advice, 1st gen contact sensors are on sale right now, buy those and put them on the glass. That’s what I’ve done


Can you elaborate on how to make this work?

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New Neighbor

Re: Glass Break Sensors


@SandDune wrote:

My plan is to get Ring Retrofit Alarm kit, with a non-supervised bridge and some wireless sensors. I already need the retrofit kit to hook up to my leak detection system, so that part is not an incremental expense. A simple two channel (4 device) bridge can be found for $25 on ebay or less then $40 from major sites (not a significant addition compared to the glass break sensor itself). This will let me get the glass break sensors I want and actually hook them up to the alarm.

I am curious if you have tried to hook up a glass break sensor. Did it work?