I’m glad others understand this issue and am suprised it has not yet been fixed. Due to this limitation I frequently forget to arm my alarm, which renders it pretty useless. Thankfully I bought it from Costco so a return shouldn’t be an issue if it doesn’t get fixed. I even went to the trouble of installing an NFC tag near my front door so I can swipe my phone and start the alarm arming. Of course if the door is opened it doesn’t work.
@ring please can you update on when this issue will be fixed?