Front door requires bypass if open

The proper way to make this setting is

  1. go to “devices”

  2. select your alarm system

  3. select the contact sensor you want to delay the arming

  4. click the “setting” button on the top right corner of your phone

  5. select “main door” from the placement

hope this can help…

1 Like

Thanks @Marley_Ring that’s a useful workaround.

@joe24 I’m sorry but you need to read my posts again. The door is set to main.

1 Like

Just to add my voice to this. Most people moving to Ring from another alarm system will expect this feature. I take the point about kids going out first. I’d also add putting luggage into a car, or helping an elderly or disabled person. There are lots of situations where it would be normal for the exit door to be open for some time before the alarm is set. The current behaviour is sensible for other sensors, but not for the main exit door.

7 Likes

Interesting request - I have had alarm systems from several companies and they all required all the doors to be closed to Arm and most required no motion as well. I find this a useful feature as it prevents me from arming it if I did something stupid like leave one of the sliders open! If a change is made, I hope it is an optional one!

2 Likes

Yep, I would love this feature too, very annoying when trying to arm with my keypad by the front door and contact sensor has to be bypassed. And for others that have responded, thank you but it IS set as ‘main door’ in settings…!!

4 Likes

This behavior is pretty common for security systems. While it seems annoying, it is actually a safety feature to prevent you from leaving the house with a door or window open that you didn’t intend on leaving open. It also prevents someone from jamming a side or back door without your knowledge and entering your home or business after you leave. It is also there to alert you if a sensor is broken and would fail to trip the alarm.

My suggestion would be to use the app after you leave to arm the system.

3 Likes

It’s not common for any alarm system I have ever used. All these have allowed me to start the arming countdown WHILE exiting via the defined entry/exit. Of course if I tried to arm the system with another entry/exit/window open they would throw a wobbler. They all managed fine to stop me from leaving non defined exits open. If I managed to leave the defined entry/exit open (or took too long getting out) the alarm would sound. If I walked away having done this I’d be pretty stupid.

I don’t want to use the app after I have exited. I want to get into my car and drive away, not faff with my phone waiting for the ring app to load. I have a perfectly functional keypad just by my front door so I’d rather use that. I just need ring to fix the dumb behaviour of the system or at least offer the option to have the exit open while starting the countdown.

12 Likes

I could not agree more.
The main door would be “excluded” from the bypass check.
It crazy that we have to find workaround when this should be a basic option.
Workaround: leave your kids out while you arm Ring.
Or use your phone once you left. Why a keypad then?
Put the keypad outside… not weatherproof, easy to steal.

@Ring, please add this option.

11 Likes

I too would like to see this option, quite often myself and partner will be leaving at the same time. She goes first and I set the alarm on my way out the door.

This is a great alarm system and would benefit from this feature.

9 Likes

100% agree with McLovin;

Ring should provide this as a user configurable option please.

7 Likes

100% agree. I just installed a big system yesterday and I just found out that I can’t arm with the door open. I’ll get over it but PLEASE @Ring fix this. I hoped at first that I could ignore the tick button and just close the door… but it cancels arming! There’s a great opportunity for a firmware update here.

  • Cross for “don’t bypass, and arm after exit delay”;
  • Tick for “do bypass, and arm after exit delay”;
  • Do nothing or press another mode to cancel arming.

How can we most effectively petition Ring for this? It must be their biggest flaw, greater than the no glass break sensors.

7 Likes

How do you re-activate a front door sensor after it’s been bypassed?

Good question @Lacocok! If you’ve armed your Alarm while the Sensor was bypassed, you can reset it by disarming and rearming. For a contact sensor, please close the door, disarm, and then arm while closed. Your exit delay will allow you to leave without triggering an Alarm. I hope this helps! :slight_smile:

This feature is absolutely needed! I just setup my ring alarm the other day, coming over from a Smartthings ADT system. I often arm my alarm through automation.

The big problem is that I have sensors on every window, and sometimes I want to intentionally leave the windows open. When I get into bed, the sleep sensors shut down the house, locks all the doors and arms the alarm. But wait, I have my bedroom window open for some air. All I hear over and over and over is “sensor requires bypass, sensor requires bypass, sensor requires bypass” until I get out of bed, go to the front door and press the checkmark.

The app allows me to set the sensor up as a window, but I can’t arm the alarm from anything but the keypad if it’s open! Rediculous! It should just send a notification saying “Heads up, your bedroom window is open” so I can choose to ignore it.

4 Likes

Just setting up new ring system after comming off simplisafe which has this option and 100% agree; Ring needs to provide this as a user configurable setting.

4 Likes

+1
I too have been struggling with this limitation - please fix it Ring.

4 Likes

I just made a new thread about this yesterday, not knowing others are frustrated with this annoyance. The first time it happened to me I thought my sensor was faulty because when I re-entered through the same door, no alarm sounded. Obviously (I later learned), because in bypassing the door sensor I thought it would behave like my previous alarm system and arm it as soon as I closed it. Not for the entirety of another disarm, rearm cycle.

1 Like

NEED this functionality. I’ve been racking my brain for a week wondering why alarm is not armed when I return home. Please add this functionality @Ring

1 Like

Another +1 for this solution/fix please.

Having had two previous home security systems - being able to set the alarm with the door open as people leave is STANDARD. Arming counts down and then sensors arm.

Please Ring add this feature. It’s completely bizarre not to have it. I don’t want to be faffing with my phone as I’m detangling the dog’s lead or if it’s raining outdoors.

6 Likes

I’m glad others understand this issue and am suprised it has not yet been fixed. Due to this limitation I frequently forget to arm my alarm, which renders it pretty useless. Thankfully I bought it from Costco so a return shouldn’t be an issue if it doesn’t get fixed. I even went to the trouble of installing an NFC tag near my front door so I can swipe my phone and start the alarm arming. Of course if the door is opened it doesn’t work.

@ring please can you update on when this issue will be fixed?

3 Likes