cancel
Showing results for 
Search instead for 
Did you mean: 

Entryway keypad offline

Highlighted
New Neighbor

Entryway keypad offline

The entryway keypad appears to be offline. I am able to reconnect it manually but it seems to go offline shortly afterwards and stays offline. The other window/door contacts, mention sensors and water sensors so not have any connectivity issues. The keypad is in the same room as the alarm base station
1 REPLY 1
Highlighted
New Neighbor II

Re: Entryway keypad offline

As it always been "funky" ?

A lot of ideas in this thread especialy starting on page 2.  As well the support number is on the bottom of page 2.

Z-Wave drive me nuts because it could be connecting to your repeater that is somewehere else.  If you have a repeater you might bring it in the same room for giggles to see if it improves.

https://community.ring.com/t5/Ring-Alarm/New-install-keypad-wont-connect/td-p/721

pressing #1 for 5 seconds apears to be the fist step

Grey Lancaster