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Disable keypad's "full battery" indicator LED light

New Neighbor

Re: Disable keypad's "full battery" indicator LED light

Agreed on ability to turn off the battery light.
New Neighbor

Re: Disable keypad's "full battery" indicator LED light

1. It would be nice if the green battery indicator only illuminated:
a) when the solid green light would NOT otherwise appear; and
b) when the keypad illuminates (after key press or hand wave as applicable.
New Neighbor

Re: Disable keypad's "full battery" indicator LED light

... until then we’ll cover it with tape and look at the app.
Community Manager

Re: Disable keypad's "full battery" indicator LED light

Good news, neighbors! We've updated the app with the ability to control LED brightness. Check out this post by Riley on what this update includes and how to use it. As always, let us know if you have any questions Smiley Happy



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New Neighbor

Re: Disable keypad's "full battery" indicator LED light

Thanks for the update Marley_Ring. 

Unfortunately, my experience with the update is that it does NOT control the brightness of the Battery indicator on the keypad.   

 

I'm new to Ring (great product and service), and had the latest app (version 5.16.0), when I discovered that the battery indicator, which illuminates dark bedrooms at night, cannot be controlled by the LED brightness controller that you highlighted in your post.  The brightness of other LEDs seems to be controlled by it.  

 

I'm looking forward to be able to control the battery indicator lamp.  

 

Thx 

Community Manager

Re: Disable keypad's "full battery" indicator LED light

Thanks @Fredo , we stand corrected. At this time, the Battery LED can not be controlled. We've sent over this request to the team and will certainly continue to update you with any information. Thanks!



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New Neighbor II

Re: Disable keypad's "full battery" indicator LED light


@Marley_Ring wrote:

Thanks @Fredo , we stand corrected. At this time, the Battery LED can not be controlled. We've sent over this request to the team and will certainly continue to update you with any information. Thanks!


We wont hold our breath considering y'all have thought black electrical tape is an acceptable solution, while adding a brightness slider to turn down the status lights that nobody asked for in record breaking time

New Neighbor

Re: Disable keypad's "full battery" indicator LED light

It's not necessarily just a matter of firmware, there has to be controlling circuitry in place to dim an LED. Since there seems to be only two states for the battery LED (off and on), there may only be on-off switching circuitry in place for the firmware to control. If that's the case, it will take a HARDWARE upgrade to be able to control the brightness of that LED.

(the circuitry providing this functionality must have already been in place for the buttons, which I suppose are a separate assembly part)

 

New Neighbor

Re: Disable keypad's "full battery" indicator LED light

Thats fine, give us the ability to disable / turn it off then
New Neighbor

Re: Disable keypad's "full battery" indicator LED light

@j0fer, I fear you are right about it not having the circuitry, otherwise I can’t understand how they would not have included it in the last update for dimming lights.

Hopefully they let us know Either way. I’ve already contemplated taking the keypad apart and disabling the LED myself but I’m keeping my fingers crossed that it can be fixed with software.

I won’t buy a new keypad just for that..