Disable keypad's "full battery" indicator LED light

This. This is literally what I’ve been trying to find in the app. Why is there a 1000 lumen green light to tell me nothing is wrong? Please disable this light. We’re literally considering returning this over the light, it lights the entire room at night.

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Agreed! Please allow us to disable that light

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Just installed RIng this week and a second keypad by our bed. The green battery light is so bright it’s casting shadows around the room. I’ll be covering it with tape tomorrow morning. Please fix this ASAP.

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Based on publicly available information (reddit & ring community forum), this seems to be the most requested feature this year. It would be greatly appreciated for the engineers to add this considering they’ve already added a brightness slider for the status icons that was barely requested compared to disabling this bright green LED.

Does ring really want customers putting electrical tape over these LEDs as a solution? Because that is becoming a growing trend and is not too appealing to potential new customers when my friends ask why i have tape on my keypad

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We have tape on ours. Horror!

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The green light should turn on if the unit is unplugged or flag green for charging—and not add glow into my entire upstairs.

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This is so irritating. The light should only be on when just the battery is in use, the battery has an issue, battery is low or perhaps NEVER, since I can see the battery status or get battery alerts in the app.

  1. Why is the battery light so huge? It’s comically huge for a battery led indicator.

  2. What is the point of allowing me to dim all other lights, if it doesn’t dim the brightest one!?

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Agreed on ability to turn off the battery light.

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  1. It would be nice if the green battery indicator only illuminated:
    a) when the solid green light would NOT otherwise appear; and
    b) when the keypad illuminates (after key press or hand wave as applicable.
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… until then we’ll cover it with tape and look at the app.

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Good news, neighbors! We’ve updated the app with the ability to control LED brightness. Check out this post by Riley on what this update includes and how to use it. As always, let us know if you have any questions :slight_smile:

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Thanks for the update Marley_Ring.

Unfortunately, my experience with the update is that it does NOT control the brightness of the Battery indicator on the keypad.

I’m new to Ring (great product and service), and had the latest app (version 5.16.0), when I discovered that the battery indicator, which illuminates dark bedrooms at night, cannot be controlled by the LED brightness controller that you highlighted in your post. The brightness of other LEDs seems to be controlled by it.

I’m looking forward to be able to control the battery indicator lamp.

Thx

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Thanks @Fredo , we stand corrected. At this time, the Battery LED can not be controlled. We’ve sent over this request to the team and will certainly continue to update you with any information. Thanks!

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@Marley_Ring wrote:

Thanks @Fredo , we stand corrected. At this time, the Battery LED can not be controlled. We’ve sent over this request to the team and will certainly continue to update you with any information. Thanks!

We wont hold our breath considering y’all have thought black electrical tape is an acceptable solution, while adding a brightness slider to turn down the status lights that nobody asked for in record breaking time

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It’s not necessarily just a matter of firmware, there has to be controlling circuitry in place to dim an LED. Since there seems to be only two states for the battery LED (off and on), there may only be on-off switching circuitry in place for the firmware to control. If that’s the case, it will take a HARDWARE upgrade to be able to control the brightness of that LED.

(the circuitry providing this functionality must have already been in place for the buttons, which I suppose are a separate assembly part)

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Thats fine, give us the ability to disable / turn it off then

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@j0fer, I fear you are right about it not having the circuitry, otherwise I can’t understand how they would not have included it in the last update for dimming lights.

Hopefully they let us know Either way. I’ve already contemplated taking the keypad apart and disabling the LED myself but I’m keeping my fingers crossed that it can be fixed with software.

I won’t buy a new keypad just for that…

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It seems to me that the best alternative to dimming (and maybe an even better outcome than dimming alone) would be to

  1. Illuminate the green lamp indicating that the battery is charged [or charging] and working correctly ONLY when the keypad is illuminated. So it would only illuminate when the keypad is being operated.

  2. Illuminate warnings at all other times that the battery indicator would otherwise be illuminated. So, even if the keypad was not being used, it would display battery warnings.

For me personally, it seems that would be ideal.

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Yes please add the option to turn the battery full led on or off.

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@j0fer wrote:

It’s not necessarily just a matter of firmware, there has to be controlling circuitry in place to dim an LED. Since there seems to be only two states for the battery LED (off and on), there may only be on-off switching circuitry in place for the firmware to control. If that’s the case, it will take a HARDWARE upgrade to be able to control the brightness of that LED.

(the circuitry providing this functionality must have already been in place for the buttons, which I suppose are a separate assembly part)

There are more than two states to this LED, it has multi color capability.

Nobody is asking for a brightness slider on this, but simply the ability to turn the LED off.

i have merely compared to the fact that ring implemented a brightness slider to control the alarm status LED which seemingly nobody asked for, and did so months ago.

These keypads are perfectly capable of an update to allow turning this LED off,

ring’s customer service & support is just abismal… I used to recommend ring line of products until a few months of ownership. Now I’ll never let anyone I know come within 10 feet of ring products, better customer support and action taken to fix things or implement new features with competitors’ systems like my new 8ch NVR and PIR sensing cameras :slight_smile: