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Disable keypad's "full battery" indicator LED light

New Neighbor II

Disable keypad's "full battery" indicator LED light

There are many posts on redit and the likes about ring alarm customers who have a keypad in the bedroom and the bright green light is far too bright, causing some to go as far as putting electrical tape over the indicator or purchasing a smart outlet that turns on and off on a schedule. We shouldnt have to go to such lengths...

 

Regardless, if the keypad is wall mounted and permanently plugged in it is a squander of energy to constantly tell me the battery is fully charged. Perhaps a better use of this LED would be to tell me when there is a fault with the battery (not charging, discharging, bad battery, etc) rather than stay on forever?

 

Please add an option to turn the "full battery" light off.

 

Regarding the alarm status lights (home, away, disarmed) personally I like these indicator lights to be on constantly when plugged in and not on power saver. Because its an alarm keypad, all I care to know when I glance at it is; if my alarm is armed, or if there is anything wrong with it. That said, it would be greatly appreciated if when adding the option to turn off the "full battery" light, y'all don't turn off the alarm status lights with it.

 

Thanks ring for taking the time to read this and hopefully pass it to the team who can impliment it!

39 REPLIES 39
Community Manager

Re: Disable keypad's "full battery" indicator LED light

Thank you for the well written feature request. Keypad power and LED states are definitely in the sights of our Alarm team. Keep these wish list items coming, we love passing them along in hopes to meet all our neighbors’ needs.



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New Neighbor

Re: Disable keypad's "full battery" indicator LED light

This is definitely a needed feature that battery light is irritating 

New Neighbor

Re: Disable keypad's "full battery" indicator LED light

This. This is literally what I've been trying to find in the app. Why is there a 1000 lumen green light to tell me nothing is wrong? Please disable this light. We're literally considering returning this over the light, it lights the entire room at night.
New Neighbor

Re: Disable keypad's "full battery" indicator LED light

Agreed! Please allow us to disable that light
New Neighbor

Re: Disable keypad's "full battery" indicator LED light

Just installed RIng this week and a second keypad by our bed. The green battery  light is so bright it’s casting shadows around the room. I’ll be covering it with tape tomorrow morning. Please fix this ASAP.

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New Neighbor II

Re: Disable keypad's "full battery" indicator LED light

Based on publicly available information (reddit & ring community forum), this seems to be the most requested feature this year. It would be greatly appreciated for the engineers to add this considering they’ve already added a brightness slider for the status icons that was barely requested compared to disabling this bright green LED. 

 

Does ring really want customers putting electrical tape over these LEDs as a solution? Because that is becoming a growing trend and is not too appealing to potential new customers when my friends ask why i have tape on my keypad

New Neighbor

Re: Disable keypad's "full battery" indicator LED light

We have tape on ours. Horror!
New Neighbor

Re: Disable keypad's "full battery" indicator LED light

The green light should turn on if the unit is unplugged or flag green for charging---and not add glow into my entire upstairs.

 

New Neighbor

Re: Disable keypad's "full battery" indicator LED light

This is so irritating. The light should only be on when just the battery is in use, the battery has an issue, battery is low or perhaps NEVER, since I can see the battery status or get battery alerts in the app.

1. Why is the battery light so huge? It’s comically huge for a battery led indicator.

2. What is the point of allowing me to dim all other lights, if it doesn’t dim the brightest one!?