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Delete Event History

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New Neighbor III

Delete Event History

Can the Event History of each component of the Alarm System be deleted?

Or, only specific components?

 

If yes, how do I do that?

 

If the Event History canNOT be deleted by me in total, does each event automatically delete after it is 60 days old?

 

What is the reasoning for not allowing the owner to delete his own Event History?

8 REPLIES 8
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Community Moderator

Re: Delete Event History

Hey @DonC ! You are correct in that the Alarm history is automatically deleted after 60 days. This history is simply reported and displayed differently than a Camera enabled device's even history, which is why neighbors cannot delete it in the app. 

 

I've heard this requested in the past, and will be happy to share this feature request with the team to reinforce value of such an option! Smiley Happy 



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New Neighbor III

Re: Delete Event History

It really is not that important to me.

 

I am just a habitual deleter!

 

I just don't like having to scroll through events that mean nothing to me - like:

"Me" being detected by my 1 Motion Detector a gazillion times every day

My exterior doors being opened & then closed when "I" go in & out of them several times a day

 

Automatically deleting after 60 days is good enough for me for now.

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New Neighbor

Re: Delete Event History

How do you set up automatic deletion?

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New Neighbor III

Re: Delete Event History

@reja youy can't delete alarm events. You can only delete videos from cameras.

 

I really want to be able to delete my alarm history too. There are so many its completely useless if you actually want to try and find something.

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New Neighbor

Re: Delete Event History

@Marley_ring

Is there a way to completely disable the system history logging when the system is disarmed?

If not, please pass that along to the devs to include this in their code, shouldn't take them more than 30s to implement.

//assume (AlarmSystem.OwnerLikesPrivacy = true), unless they opt out of private mode when disarmed
if(AlarmSystem.IsDisarmed && AlarmSystem.OwnerLikesPrivacy){   //don't log, let people have their privacy } else {   RingCloud.Log(event);   // ... do your other system logic }
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New Neighbor III

Re: Delete Event History

@DetM nice use of pseudo code!! ;-)
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New Neighbor

Re: Delete Event History

It’s been almost a year since this was originally asked. I would like to set my own schedule for deleting history. 60 days is a long time and if you have a phone without much storage, this will certainly affect storage negatively. I would like to save mine for 14 -30 days max.
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Community Manager

Re: Delete Event History

Hi @Redbets. While there is no way to delete Ring Alarm events manually or any sooner than the current time frame, the Event History in the Ring App is not stored locally on your phone, so there's no need to worry about any storage space being taken up. Smiley Happy



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