Hey @VikasB, happy to chime in here. You’ll want to make sure the cover is snapped completely on for the Contact Sensor to remove the Tampered message from the Ring App. You can also try moving the sensor closer to the Base Station and then removing and replacing the cover to see if it is a distance-related concern.
If that is not successful and the Contact Sensor still reads as tampered, please give our support team a call at one of the numbers availablehere. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19here to see how to contact support. Feel free to let us know what support recommends if you contact them, as it may help other neighbors with a similar concern! 