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Contact sensor blinking?

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New Neighbor

Contact sensor blinking?

One of my contact sensors intermittently quickly blinks several times, then turns solid blue, then goes out.  In the app, there is nothing in the history showing a change in status.  I have removed/reset to factory specs then reinstalled--no change.  App shows full battery.  Any ideas? 

3 REPLIES 3
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New Neighbor III

Re: Contact sensor blinking?

I think that is telling you it is losing connection (blinking), then getting it back.  I would call support.  It may be a defective sensor.

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New Neighbor

Re: Contact sensor blinking?

I just installed a the ring security system. I have 13 contact sensors set up on windows and doors. I’m experiencing the same issue you are on only one of the sensors. Did you get a resolution on your issue? Remedy?
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New Neighbor

Re: Contact sensor blinking?

The sensor was defective.  Ring ran some tests remotely, then sent me a new sensor.