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Contact Sensors Going Offline

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New Neighbor

Re: Contact Sensors Going Offline

My sensor read door open when in fact the door is closed I have to bypass
Highlighted
New Neighbor

Re: Contact Sensors Going Offline

Three of my six 2nd gen sensors do alert me when there is activity but i keep seeing a red alert on all three telling me that there is a weak connection to the base.  These three sensors are no more than 25 feet away from the base station.  I have reset the system, sensors and even moved the base closer to those three sensors but no luck.  Ring tech support tells me that Z Wave sensors which these are take a couple of days to recognize the distance.  I bought my system two days ago.  I am not convinced that was a right explanation.  Anyone else having this issue?