Showing results for 
Search instead for 
Did you mean: 

Cancel Ring Plan

New Neighbor

Cancel Ring Plan

I am still on the trial but signed up for the annual plan yesterday. I found out today that Ring isn’t certified in order to get a discount on my insurance. Therefore I want to cancel it and return it. I tried to follow the instructions to cancel it but it won’t let me. I did remove my credit card though. How do I cancel it while still on the trial?
Community Manager

Re: Cancel Ring Plan

Hey @DustyDad. If you were unable to get confirmation of the plan being cancelled on your end, it would be best to be in contact with our support team to confirm this for you. Please give our support team a call at one of the numbers available here. We're taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.

Like my answer? Accept it as a solution (click on the 'Accepted Solution' button next to reply). Learn more about the Community, here.