I’m having a similar issue, but it never fully worked with the base station. I had it working perfectly with Wink Hub 2, but Wink decided to start charging a monthly fee. After some difficulty, I was able to pair it with the Ring Alarm Base Station, but functionality has been intermittent.
I did some reserach and there is some indication that Schlage Firmware older than 5.8 (mine is 5.6) has issues. However, Schlage told me that it should work fine and that I need to contact Ring. I have not contacted Ring yet, but I imagine they are going to point the finger at Schlage and I’ll be stuck without a solution.
Could you share the firmware version of your Schlage BE469?
Thanks,
Kevin