I have 2 keypads - both are running on battery and both have stopped working today. They bleep if you press buttons but aren't actually working.
I'd have to guess a bad update has been pushed out for both to fail.
Any suggestions ?
Exactly same thing happened on my 2 battery powered keypads today a month after install. I think it must be a Zwave problem in the base unit. Took me ages searching the web for information to reset the keypads although the mobile app still worked.
I had to do a full factory reset and then manually add them back (the discovery failed with a normal add).
Now both are working again but have an American accent for the spoken voice - I'd guess when another firmware update is done they'll both go back the British spoken voice.