cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Questions about Amazon Alexa devices and your Ring? Post them in our new Amazon Alexa board!

App says "Please enter a valid phone number"

Highlighted
New Neighbor

App says "Please enter a valid phone number"

While signing up the minitoring (Setting --> Monitoring), Ring app keeps asking to enter valid phone number eventhough it is a right number. (in xxx-xxx-xxxx format). Any idea why this happens?

 

The field only allows number (only number keypad shows up in the app and +1 is already pre-filled), so I don't know why it complains. Any idea on how to bypass this? 

1 REPLY 1
Highlighted
New Neighbor

Re: App says "Please enter a valid phone number"

Made it work through web browser, but problem still exists in Ring app.