Hey @1Averageguy. Have you reached out to our support team about this sensor before, as it sounds like it was replaced? If you're seeing this concern on a replacement device still, I recommend reaching back out to our support team for a follow up on this. Please give our support team a call at one of the numbers available here. We're taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.