Alarm Feature Request

I will have to agree. Need to have the option to turn off the arming sound. This is very annoying when 1 member of the family have to leave earlier and wake up everyone else with the arming sound. Customer service had told me to just turn the sound to a lower level. That is not and option as I need to ear if door get open by my children. So please add this option ASAP.

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Better integration between ring alarm, and all cameras. I would like it if the cameras could also serve as motion detectors for the alarm system. Also when alarm is in away mode, all stickup cams automatically start recording motion.

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**I have not been able to use my alarm system at all! I have had it for almost 2 years! Their App is terrible, I can not even change my code so I can use it when someone had my old code. Every time I leave the house, I hoped I was safe with all of the doorbell, floodlights. Pathlights, & cameras I have! There is always a lag in pictures and videos,the sensors stop working because of the APP. I was away for a few months due to death in family! I was scared to leave my home alone! Bought extra floodlights & camera! The WiFi stopped half way thru my trip, which stopped ALL OF THEIR PRODUCTS! THEY FROZE! **
partly not their FAULT!!! Could not get them to OBTAIN, any of my videos!
Now I HAVE CALLED ALMOST EVERYDAY THIS WEEK TO CORRECT APP ,AND CHANGE CODE, AND THEY CANNOT DO IT!! The AGENT THAT ISPOKE TO TONIGHT DID NOT KNOW HOW TO HANDLE ANYTHING. HE WOULD NOT EVEN CONNECT ME TO ALARM DEPT. I TOLD HIM I WILLGET ADT

Please add Z wave open and close commands for devices like garage door openers and smart water valves.

It appears only on/off is supported for light switches…

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Think I’ll leave Ring take this one…

I had the same issue and all I had to do was upgrade my wifi. Once I did that, everything worked perfectly! I recomend the Orbi mesh system.

I would really like for the Amazon Alexa routines to be able to recognize when Ring is alarming. Work arounds don’t quite do what I want to do. What I want to do is to start an Alexa routine when the Ring system goes to the “alarming state” so that I can use Alexa skills such as “Police Siren.” So far the only way I can find is to use a Ring motion sensor to trigger an Alexa routine. Too many sensors, too many routines, limited to specific times - not an acceptable solution

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If this is possible, sync the alarm siren with the flood cam sirens? That would make a better and more effective alarm system that will definitely get the attentions of your neighbors and the intruder. Please work on a firmware update and make this possible!!!

Also if your base station can tell you verbally which sensor is being triggered if you’re in “home” mode. Please work on these integration to be ahead of the curve in the home security industry.

Create geo-fencing or something similar. Ex: you leave your house in a hurry and you forget to arm your alarm. You have your boundaries set from your geo-fencing to alert you that the the alarm wasn’t set.

Thank you for your time and sorry if I posted this in the wrong section, if so please get this into the right hands.

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I do not have the Protect Plan in my country (UAE) for voice calls and woke to find my apartment flooded and a silent notification on my phone. Why can’t the users have an option to have an alarm on the base station for flood sensors when in armed mode?? The chirp or voice message isn’t loud or long enough to wake a mouse!! Disappointed in the lack or configuration, I’ll try to sell my Ring system for one with better configuration

Make the sirens of other Ring connected devices within the same house, also come on, when the Siren form the alarm base station gets triggered. This feature will further assist in crime prevention, as well as align perfectly with Ring’s mission statement.

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I just had a conference call with Amazon Ring Advocate Executive team. It does not sound promising for the integration of sirens. I am quite displeased about this. I bought all of these cameras with sirens under misleading advertising about the sirens.

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All that is needed is that the siren function gets automated.

One can still trigger them individually, but why do that if Ring can just add that function to linked devices as they did with lights or video recording. ?‍♂️

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I agree. Their arguement is they want to protect users from possible fines for sound polution/annoyance.

If someone is threatening my family i want the whole world to know. I dont need the motions integrated. But it should be my choice as the owner/installer/admin of the system as to what devices respond to what trigger. Its my issue if i get a noise ordenance ticket.

I dont want my cameras to sound the alarm to motion outside. I want my sirens outside to go off if the alarm is triggered. Drawing attention to my property and anyone attempting to break in.

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That’s not even a good excuse. First because the cameras already have sirens, so one can manually activate them thereby already exposing the user to public nuisance or noise pollution. Secondly because the statutes regulating noise pollution or public nuisance explicitly exempt alarms. And lastly, from a business perspective, because they already sell the Dome Siren.

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Can I ask the progress on allowing sensors to be set as either main door or secondary door

separately for home and away modes? I really need this feature. Without it, it’s causing a lot of false alarms.

Also I would like my entry/exit conact sensor to not require disabling if the entrance is open when setting the alarm. This is a standard feature for any alarm I have ever used so should not be an issue with a smart alarm. Setting a long delay is no good when I have to strap my kids into the car and then come back to get my work bag etc and then close the door. I would normally set the alarm via keypad just as I pick my bag up, but it says I need to close the door first. I’m not going to do that with my kids sat in the car outside.

Hello Ring Team!

It would be great if there were an option to use Face ID or Touch ID before being able to enter the iPhone app. It’s an added layer of security if you want it.

-Yank

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Ability to link spotlight cam sirens to Ring Alarm.

Third party Z Wave siren support. Currently I’m using alexa to connect a Ring motion sensor to a third party siren. Ring recognises the siren as a light.

I have had trouble with burglars breaking into my backyard. I need a product that detects motion outdoors and also an outdoor beam sensor. Those two products would make my home safer because they detect the burglar before they come into my house.

Could use the app from your car to set it.