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Alarm Feature Request

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New Neighbor

Lack of features

Ring product(s) lacks simple features.

Ring is one of the only security companies that doesn’t have geofencing. This feature would be so convenient for my ring alarm system.

Not only that, you can’t even schedule automatic disarming / arming for your security system.

You are even limited to setting custom timers for modes. Why can’t I type any number? Why do I have to pick a preset number? Simple stuff like this...

If you want to compete with other companies you need to stay updated with the features!
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New Neighbor

Re: Alarm Feature Request

SILENT ALARM

 

I live in a townhouse and as a new Ring customer, I'm trying to avoid false alarms/sirens to not disturb neighbors. One way of doing this at least for the first few days I thought of was to not sound the siren, but receive mobile alerts from sensors. I realized, this can be done with Ring. However, there is no "easy" way to do it. What I've decided to do is to leave the alarm in the Unarmed state, but individually enable the various sensor alerts (open/closed or motion alerts). This effectively creates a "silent alarm" of sorts. I think this is a very useful feature... Notification is a power in and of itself, but I wish I did not have to disarm my alarm to do this and/or a one-click setting to monitor all devices would be useful.

 

In fact, I could see use-cases for always wanting to operate in this mode, especially if cameras are involved, where live feeds can be checked for intruders. Is there any better way to do this? Does anyone else have false alarm concerns? I haven;t heard the siren yet but from what I've heard it's quite loud.

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New Neighbor II

Re: Alarm Feature Request

The siren is not loud at all. Its quite disapointing actually. I can hear it from 12 ft away but its no wherr near deafening and definitely cannot be heard from out side my house.

I would not be worried about false alarms. I am more concerned with a an actual live event not causing enough deterrence. Also the alarm wont sound your outside camera sirens so theres another disapointment for me.
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New Neighbor

Re: Alarm Feature Request

We need glass break sensors!
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New Neighbor

Re: Alarm Feature Request

I would appreciate having the means to setup the Panic Button without sounding the siren.  It appears this used to be the case (there's a different set of instructions included with the product), but as of now, I cannot move forward in the app without causing a racket.

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New Neighbor II

Re: Software Alarm Panel for Ring Alarm

Please see the attach guide to creating a secured touch panel for Ring using Smartthings and Actiontiles. Hope it helps.
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New Neighbor

Re: Alarm Feature Request

I will have to agree. Need to have the option to turn off the arming sound. This is very annoying when 1 member of the family have to leave earlier and wake up everyone else with the arming sound. Customer service had told me to just turn the sound to a lower level. That is not and option as I need to ear if door get open by my children. So please add this option ASAP.
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New Neighbor

Re: Alarm Feature Request

Better integration between ring alarm, and all cameras.  I would like it if the cameras could also serve as motion detectors for the alarm system.  Also when alarm is in away mode, all stickup cams automatically start recording motion.  

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New Neighbor

Re: Alarm And APP

I have not been able to use my alarm system at all! I have had it for almost 2 years! Their App is terrible, I can not even change my code so I can use it when someone had my old code. Every time I leave the house, I hoped I was safe with all of the doorbell, floodlights. Pathlights, & cameras I have! There is always a lag in pictures and videos,the sensors stop working because of the APP. I was away for a few months due to death in family! I was scared to leave my home alone! Bought extra floodlights & camera! The WiFi stopped half way thru my trip, which stopped ALL OF THEIR PRODUCTS! THEY FROZE! 
 partly not their FAULT!!! Could not get them to OBTAIN, any of my videos! 
Now I HAVE CALLED ALMOST  EVERYDAY THIS WEEK TO CORRECT APP ,AND CHANGE CODE, AND THEY CANNOT DO IT!! The AGENT THAT ISPOKE TO TONIGHT DID NOT KNOW HOW TO HANDLE ANYTHING. HE WOULD NOT EVEN CONNECT ME TO ALARM DEPT. I TOLD HIM I WILLGET ADT

 

 

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New Neighbor

Z wave open and close commands

Please add Z wave open and close commands for devices like garage door openers and smart water valves.

It appears only on/off is supported for light switches...