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Alarm Feature Request

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New Neighbor

Re: Alarm Feature Request

I would like to see an optional upgraded keypad that includes a touchscreen.  The basic keypad is great for a starter package, but it would be nice to have a full-featured touchscreen option too.  Please include an option for concealed hard-wiring if this is developed.

 

The screen should be configurable so it's always on and clearly shows the status of the system.

 

Thank you!

 

 

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New Neighbor

Re: Silent Panic Alarm

There is the duress code that can be entered that will send police without an alarm sounding. There is a separate panic button you can buy. I am not sure if it sets off the siren though. Also have you tried turning the volume all the way down on the base unit?
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New Neighbor

Re: Alarm Feature Request

I read the first few pages, as well as the last few pages, but didn't see this type of request, so I do apologize if it is a duplicate.

 

Single button arm from the panel. 

 

I want to be able to simply press the Home or Away button and move on.  Also, I want a guest to be able to leave and arm the house, but not necessarily be granted a user code to disarm.  

 

I see this is possible via Alexa integration, and that may be my only current option.  If I'm overlooking something, please let me know.

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New Neighbor

Reduce False Alarms with Granular Volume Settings

I realize that Ring is about simplicity but the volume settings are oversimplified being all or nothing and this can create false alarms. We need independent volume control of the entry/exit delay sounds vs. the other keypad clicks, mode change announcements and sensor protest announcements to reduce false alarms.

If we could set the entry/exit delay tones independently, we could set them to be louder but leave the rest of the sounds either muted or low, this would reduce the chance of false alarms, especially for guest users or others who do not have app access or their phone handy. This is especially important because the entry/exit tones are already less harsh than many other alarm systems so they are harder to hear as it is.

 

In my home, I leave in the early morning hours so having the mode status announcement low or off is ideal for those who are still asleep but when my kids come home later in the day and they can't hear the entry delay tones, they don't know to disarm the alarm until it's too late. Please address this oversimplified shortcoming!

The setting could still be pretty simple and look like this:
Entry/Exit Tones:
|------------------------------+---|
Mode Status Announcements & all other sounds:
|--+-------------------------------|

In order to roll this out without affecting user's current volume setting, I would also suggest a default checkbox that enables or disables the "master slider" concept as it is today. With this checked, sounds would work as they do today, everything controlled by a single "master" slider. With the box unchecked, it would expose the indpendent sliders for entry/exit and mode status as separate sliders.

[x] Adjust all sounds together (Master slider)
|----------------------------+----|

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New Neighbor

Re: Reduce False Alarms with Granular Volume Settings

I think it's annoying that this got moved to the gigantic "feature request" thread where it will get zero attention. There should be an entire forum dedicated to feature requests instead of a single thread. A single thread is too hard to read through as a user and makes responses harder to track. So, I guess my request will go to the black hole with all the rest...sigh.

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New Neighbor

Re: Alarm Feature Request

Hello from the UK!  I have lots of Ring equipment here in the UK, and literally have a Ring of security currently with 3 spotlight cams, a video doorbell Gen 1, and an old retro black stickup cam out front.  I was quite excited to replace my existing alarm system with Ring Alarm when it launched, but there are a few things that would prevent me selling my Yale Sync and installing Ring.  I feel there are several things missing from the system for all Ring Alarm customers worldwide.

 

1) Sound Repeaters.  I would really find it handy to have my Chime and Chime Pro able to make the same sounds as a alarm would, be it voice prompts, warnings, etc.  The keypad speaker needs to be louder too.  Ring alarm needs to mean business, not mutter quietly in the corner.

 

2) An external siren.  This is a pretty important one guys!  I've seen videos online in the USA where a womans ring alarm detected an intruder, who promptly barracaded himself in her home and then put the alarm base station in a sink of water upstairs in the bathroom.  I have got to question this and ask, would the intruder have been so eager to try to do this had their been a big white ring branded siren on the wall outside going crazy and the outer edge of the box flashing a big blue ring?  I think not, and actually, would said intruder have even attempted to break in to the house had this external siren been present outside.  Possibly not.  That ring of blue light i spoke of could also flash occasionally via solar power to act as a visual deterrent.

 

3) Other Accessories.

 

Why isnt there a keyfob,  or a proxy tag reader?

 

4) Keypad with LCD screen/touch display

 

I like to see my security systems status at a moments notice, I just cant help feeling that the Ring Keypad is a little basic.   Same thing with my Sync.  It would also be nice to be able to see whats going on on screen without having to refer to the app.

 

Thanks

 

TM

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New Neighbor

Re: Alarm Feature Request

Please add a “sound the siren” feature to Stick Up cams setup as a linked device to the base station alarm system.

I have a stick up cam elite mounted outside and would be great if it could sound the siren when the base station alarm goes off so that the neighbours could hear it as well. Right now, the linked device feature only allows for video recording.
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New Neighbor

Re: Alarm Feature Request

First, a way to search this thread to see if I will be asking the same question.  

 

As someone mentioned 3 different modes.  Away (all sensors), home (no motion sensors) and sleep (some motion sensors).  

 

If you had 2 keypads, could each keypad set which sensors will trigger?  I have 2 keypads.  One at the front door and one in the hallway.  The front door keypad would normally be used in the Away mode.  The hallway keypad would be used for Home mode.  I would like the front door keypad to set Away ( all sensors) and Home (no motion sensors).  The hallway keypad when set to Away would also set all sensors but when Home (sleep mode) set selected motion sensors.

 

Could even go a set further with 3 keypads.  One in the garage.  If I am out in the garage working.  I would like to put the house itself in Away mode with non of the sensors in the garage set.

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New Neighbor

RING ALARM REQUEST

HELLO,

      On the alarm in the ring app.... you should have it to where you can arm it with a fingerprint or your code. As of now you dont have to do anything but press a button and thats a security issue if for some reason a client leaves their phone unlocked. .. yes they shouldnt but it happens and then anybody could unarm the system. There should be more options on the alert sounds such as " front door open, back door open, garage open " it would also be nice to have a working unit on display in stores  or if you would open a lobby that sold ring products to test them out. The keypad itself is very user friendly but you should come out with one thats a touchscreen and more up to date on todays technology. I love the ring products theyre coming out with it just needs a little tweaked and up to date.

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New Neighbor

Ring Alarm: Red Light on Door When Activated

I just setup Ring Alarm and used Retrofit kit for existing hard wire sensors in home. I am very happy how well Ring retrofit kit worked and setup was easy!

I have a feature request as new customer and see this feature beneficial.

Feature Request: Would like a small light sensor developed that is drilled and inserted in door that shows a Red light if Alarm is activated. My experience shows while in “Home” alarm mode it is unknown easily to family if the system is alarmed. Having a simple small red light attached to door showing the door is alarmed would reduced many triggered door openings when alarmed.

I envision a small light censor with battery where you drill a hole in door and insert censor. It shows red light if alarm is activated. It connects WiFi to Ring alarm like other sensors.

I see benefit and would pay for this product to minimize family opening doors when alarm is activated in Home mode.

Everyone. Please comment if you would like to see this feature/product added!

Thanks!