Alarm Feature Request

I expected this to work out of the box. Really feels like the camera isn’t integrated with the alarm. Makes me reluctant to buy additional devices.

on my old simplisafe system, I was able to mute or silence the alarm as an option. I would like to able to do this on my Ring system. We don’t want a loud siren going off even if something is triggered. Please consider this as an option.

Cameras will record if alarm goes off it you set them too. They will not sound their alarms though

Is there an option to increase the pin from 4 to 8 digits, don’t feel good about using a 4 digit pin on smart locks connected to ring alarm

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You can do that with the free app - Simple Commands by kloe. Very easy for PC or smart phone. I only use it to arm the Ring system if I forget to do it at bedtime, so the time for on is after midnight. Disarm is usually by Alexa voice command or that handy little Amazon push button by the bedside-(sometimes I’m up early, sometimes I sleep in)- but you could set it to turn off the alarm at a fixed time also. As a matter of fact you can set the times differently for days of the week. Simple Commands works well with other Ring devices such as motion detectors and window/door switches.( I use S.C. to turn on/off the light in our pantry depending on the state off the door switch because the light switch for the pantry light is not in a convenient location))

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This is definitely a needed feature.

It’s silly that all of my 8 digits codes got wiped out from my lock and now I can’t add them back via the app.

And if you manually reprogram 8 digit codes, then you can’t add a user with a 4 digit code from the app.

Disappointed. Should be an easy fix from Ring, but I’ve seen other complaints as far back as March 2019.

Is there a retrofit kit in the works that has more than 8 zones?

Can a feature be added to turn on a Z-Wave outlet when the system is alarming? I would like to trigger a strobe light to turn on when the alarm is tripped.

Hi,

I am a new Ring Security customer and finally completed setup. I noticed the keypad will chime when a door/window is open, but I would like another chime for when it is closed, otherwise I am left to think the door/window is still open. I don’t know if this is a current feature and I cannot find the setting or if this is coming soon.

Thanks!

You can probably do this (turn on a Z-Wave outlet) with the free Android app Simple Commands by kloe. I don’t know what software you use to control or setup your Z-Wave device, so I cannot say for certain that S.C. supports your device but it does support hundreds of third party devices and it can be triggered by the “alarming” state of the Ring security system. I use it to conttrol smart lights and plugs under various scenarios including alarming

Ring Alarm to SECOND or ALTERNATE email…

I want Ring Alarm to send emails to a DIFFERENT email account than the one which is registered with Ring Alarm at setup time. That way the Ring items don’t get lost in my INBOX !

I also want a way so that Ring Alarm can send to a SECOND EMAIL ADDRESS (my spouse) so there is more than just 1 person getting the Ring Alerts via email.

@BGorgas
Most email systems allow you to setup filters that automatically forward email to other email addresses. Here is how to set it up for gmail:
https://support.google.com/mail/answer/6579
This allows a lot of flexibility.

This is also a crucial feature for businesses, which I have noticed you are now marketing to. This one feature has prevented my workplace from converting to your system. If a front desk attendant presses a panic button because of a dangerous situation, the last thing we need is for the perpetrator to know the employee has pressed the panic button thanks to blaring sirens.

This seems like a very simple fix in which the panic button device settings could include a toggle for siren/silent alarm.

Thank you!

I would like to see an optional upgraded keypad that includes a touchscreen. The basic keypad is great for a starter package, but it would be nice to have a full-featured touchscreen option too. Please include an option for concealed hard-wiring if this is developed.

The screen should be configurable so it’s always on and clearly shows the status of the system.

Thank you!

2 Likes

There is the duress code that can be entered that will send police without an alarm sounding. There is a separate panic button you can buy. I am not sure if it sets off the siren though. Also have you tried turning the volume all the way down on the base unit?

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I read the first few pages, as well as the last few pages, but didn’t see this type of request, so I do apologize if it is a duplicate.

Single button arm from the panel.

I want to be able to simply press the Home or Away button and move on. Also, I want a guest to be able to leave and arm the house, but not necessarily be granted a user code to disarm.

I see this is possible via Alexa integration, and that may be my only current option. If I’m overlooking something, please let me know.

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I realize that Ring is about simplicity but the volume settings are oversimplified being all or nothing and this can create false alarms. We need independent volume control of the entry/exit delay sounds vs. the other keypad clicks, mode change announcements and sensor protest announcements to reduce false alarms.

If we could set the entry/exit delay tones independently, we could set them to be louder but leave the rest of the sounds either muted or low, this would reduce the chance of false alarms, especially for guest users or others who do not have app access or their phone handy. This is especially important because the entry/exit tones are already less harsh than many other alarm systems so they are harder to hear as it is.

In my home, I leave in the early morning hours so having the mode status announcement low or off is ideal for those who are still asleep but when my kids come home later in the day and they can’t hear the entry delay tones, they don’t know to disarm the alarm until it’s too late. Please address this oversimplified shortcoming!

The setting could still be pretty simple and look like this:
Entry/Exit Tones:
|------------------------------±–|
Mode Status Announcements & all other sounds:
|–±------------------------------|

In order to roll this out without affecting user’s current volume setting, I would also suggest a default checkbox that enables or disables the “master slider” concept as it is today. With this checked, sounds would work as they do today, everything controlled by a single “master” slider. With the box unchecked, it would expose the indpendent sliders for entry/exit and mode status as separate sliders.

Adjust all sounds together (Master slider)
|----------------------------±—|

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I think it’s annoying that this got moved to the gigantic “feature request” thread where it will get zero attention. There should be an entire forum dedicated to feature requests instead of a single thread. A single thread is too hard to read through as a user and makes responses harder to track. So, I guess my request will go to the black hole with all the rest…sigh.

Hello from the UK! I have lots of Ring equipment here in the UK, and literally have a Ring of security currently with 3 spotlight cams, a video doorbell Gen 1, and an old retro black stickup cam out front. I was quite excited to replace my existing alarm system with Ring Alarm when it launched, but there are a few things that would prevent me selling my Yale Sync and installing Ring. I feel there are several things missing from the system for all Ring Alarm customers worldwide.

  1. Sound Repeaters. I would really find it handy to have my Chime and Chime Pro able to make the same sounds as a alarm would, be it voice prompts, warnings, etc. The keypad speaker needs to be louder too. Ring alarm needs to mean business, not mutter quietly in the corner.

  2. An external siren. This is a pretty important one guys! I’ve seen videos online in the USA where a womans ring alarm detected an intruder, who promptly barracaded himself in her home and then put the alarm base station in a sink of water upstairs in the bathroom. I have got to question this and ask, would the intruder have been so eager to try to do this had their been a big white ring branded siren on the wall outside going crazy and the outer edge of the box flashing a big blue ring? I think not, and actually, would said intruder have even attempted to break in to the house had this external siren been present outside. Possibly not. That ring of blue light i spoke of could also flash occasionally via solar power to act as a visual deterrent.

  3. Other Accessories.

Why isnt there a keyfob, or a proxy tag reader?

  1. Keypad with LCD screen/touch display

I like to see my security systems status at a moments notice, I just cant help feeling that the Ring Keypad is a little basic. Same thing with my Sync. It would also be nice to be able to see whats going on on screen without having to refer to the app.

Thanks

TM

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Please add a “sound the siren” feature to Stick Up cams setup as a linked device to the base station alarm system.

I have a stick up cam elite mounted outside and would be great if it could sound the siren when the base station alarm goes off so that the neighbours could hear it as well. Right now, the linked device feature only allows for video recording.