Alarm Feature Request

Please add the capability to add existing wired motion sensors and wired glass break sensors to your retrofit kit. You will dominate the market and I will switch my alarm system over as soon as it is available!

Hello,
While I like the convenience of changing alarm mode through the app, I do have a feature request. Can you enable a feature on demand where a customer can select if PIN needs to be entered when changing alarm mode via app? (Not sure if there is already such a feature)
This will help unauthorized/accidental change of modes with kids (or whoever having access to the phone).

Thanks

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I have the same request I only want the indoor cameras to record and alert in away mode, I do not like the idea of the internal cameras constantly recording especially after the latest hacks attacks.

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I would love it if I could report to Ring how many pets I have so in the event of a fire and Ring dispatches the Fire Department, they would know how many pets to look for.

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Having a count of pets at home like stated would be a great idea!

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Great idea, and include the indoor cams. I would like them to arm when the away and armed mode is sellected. I would also like all exterior cameras to turn on when the alarm is triggered. Or at least selected ones. I don’t use the indoor cams at all when We are home with the exception of live view.

This is my #1 complaint about Ring Alarm. It is ridiculous that the system cannot be armed and disarmed on a schedule.

I have aquired indoor cams for my Ring System which includes a full perimeter and 6 motion detectors. I seldom use the indoor cams because I don’t want the recording when we are home. I would like them to arm when armed and away is selected on the base station. I would also like the exterior cameras to turn on when the alarm is triggered, or at least selected ones. As it is, I only use the indoor cams in live mode.

Just got a Ring alarm system and I’m really disappointed that I can’t set routines up in the Ring app itself. My alarm system doesn’t work with my Google Home devices either. So, am I being forced to buy an Alexa device? Really frustrating. Please just make Ring WORK as a fully integrated smart system!

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Water damage to homes due to burst water heaters, pipes or overflows is the leading cause of property damage to homes. Easily exceeding fire, vandalism and burglary. The Ring system could be expanded to lessen or eliminate it. By adding an water shutoff valve that would either work indoors and outdoors. Or for that matter, separate types of valves. And, make them work with the water/ temperature sensors to shut off the water when triggered. This would greatly limit the insuing damage. Also, enable the water to be shut off from the App.

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@Walt10 wrote:

I think that you could improve the Retrofit Alarm Kit. Currently it is just an adapter for wired contact sensors. It is to expensive and doesn’t have enough features to be considered a true retrofit kit. It is more of a wired contact sensor adapter kit.

It could be improved by adding the following features:

  1. An option to power motion and glass break sensors.

  2. Adding power (or at least a contact that could be used with external power) to drive existing external sireins.

  3. Utilizing an external transformer for power with a larger internal backup battery. More like a wired alarm system.

  1. Add power for Ring keypads so they could be one-for-one replacements for existing alarm keypads.
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@Webeinky wrote:

  1. A smoke alarm that integrated with Ring and that can be hard wired into the homes AC. The listeners just don’t cut it for me, seems like a workaround. If you can to a First Alert Z-Wave Smoke alarm that is battery powered then why can’t you offer a hard wired option.

I agree that this needs to be an option. There are some areas where hardwired smoke/CO detectors are required by building code.

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Can the ring chirps (from the security system) be heard through ring chime?

No they can’t…

I expected this to work out of the box. Really feels like the camera isn’t integrated with the alarm. Makes me reluctant to buy additional devices.

on my old simplisafe system, I was able to mute or silence the alarm as an option. I would like to able to do this on my Ring system. We don’t want a loud siren going off even if something is triggered. Please consider this as an option.

Cameras will record if alarm goes off it you set them too. They will not sound their alarms though

Is there an option to increase the pin from 4 to 8 digits, don’t feel good about using a 4 digit pin on smart locks connected to ring alarm

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You can do that with the free app - Simple Commands by kloe. Very easy for PC or smart phone. I only use it to arm the Ring system if I forget to do it at bedtime, so the time for on is after midnight. Disarm is usually by Alexa voice command or that handy little Amazon push button by the bedside-(sometimes I’m up early, sometimes I sleep in)- but you could set it to turn off the alarm at a fixed time also. As a matter of fact you can set the times differently for days of the week. Simple Commands works well with other Ring devices such as motion detectors and window/door switches.( I use S.C. to turn on/off the light in our pantry depending on the state off the door switch because the light switch for the pantry light is not in a convenient location))

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This is definitely a needed feature.

It’s silly that all of my 8 digits codes got wiped out from my lock and now I can’t add them back via the app.

And if you manually reprogram 8 digit codes, then you can’t add a user with a 4 digit code from the app.

Disappointed. Should be an easy fix from Ring, but I’ve seen other complaints as far back as March 2019.