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Try the New Rapid Ring App Today

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New Neighbor

Re: Try the New Rapid Ring App Today

Hi,

I just found this app today but the Modes are not working properly. Any chance this will get addressed? I have certain cams off while we are at home to block viewing. They seem to all work when truning on Motion Alerts in the Rapid Ring app. It does not seem to matter what setting is in the orginal app and it appears the Rapid Ring app overrides the setting disctated on the main app. Can someone look into that since it is now rollled out to all users regular less if they can set Modes on and off? 

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Community Manager

Re: Try the New Rapid Ring App Today

Hi @Dww! The Modes feature is rolling out to all users as we speak. If you do not have it available, it should be soon. We appreciate your patience while we get this feature to all neighbors. In the meantime, there are various settings in your app that can control all of your devices, such as motion snooze. 

 

In regards to the Rapid Ring app, this app is intended to get you the quickest connection to live view. There are no settings other than notifications for the Rapid Ring app, in which notifications priority will be based on which app (Rapid or Ring app) you've toggled the alerts on in. I hope this helps! Smiley Happy 



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New Neighbor

Re: Try the New Rapid Ring App Today

Thank you. I really like the modes. They are a nice touch so if you have multiple users on the app they do not have access to certain cams when you are home.