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Try the New Rapid Ring App Today

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New Neighbor

Re: Try the New Rapid Ring App Today

Agree!! Please make this available for everyone since the original app is not working anymore on my older ipad. Rapid Ring might! Also Netherlands...
New Neighbor

Re: Try the New Rapid Ring App Today

Dear all,
I have an old tablet Asus Zenpad S 8.0. It runs Android 6. The classic Ring app runs perfectly but the Rapid Ring app does not show live view. It just stops at 'activating device' screen for a couple of sec then showing 'live view ended'. Could someone help? Thank you.
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Community Manager

Re: Try the New Rapid Ring App Today

Hey @chuoitieu! This should definitely not be happening, as the Rapid Ring app is designed to be most efficient with quick live access to your devices. I recommend removing the Rapid Ring app and reinstalling it. Please ensure to accept all permissions as prompted by your mobile device.

 

If this concern persists, try checking for any mobile device factors such as bluetooth, VPNs, security apps, or other streaming apps. Sometimes, certain connections or 3rd party apps running in the background can conflict with other applications on your mobile device. Let me know how this goes! Smiley Happy 



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New Neighbor

Re: Try the New Rapid Ring App Today

Thank you @

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Community Manager

Re: Try the New Rapid Ring App Today

Good question @chuoitieu. Our apps should certainly work with your Android version, although an older operating version may have a varied experience with performance depending on mobile device features, make, and model. When viewing the Ring or Rapid Ring app in the Android playstore, there will be an "additional app information" section on the page which will show more compatibility details. 

As Android features such a wide variety of available apps and widgets, if the Ring apps are still not operating as expected, check out our help center article on conflicting Android apps



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New Neighbor

Re: Try the New Rapid Ring App Today

So this has been out for several months now, and yet there is still no option to use the actual Ring notifications (or vibration alert pattern) that the normal Ring app uses, and instead it still uses the text notification sound, which is if no use whatsoever. The ability to use the Ring alerts was submitted as a feature request ages ago and there's still no sign of it coming?

That's pretty annoying.

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New Neighbor

Re: Try the New Rapid Ring App Today

This. This is one of the things keeping this app from being perfect.

The other is, if I click my notification for motion or someone ringing the bell jump right to the video, don't make me hit "go live"
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Re: Try the New Rapid Ring App Today

Installed Rapid Ring on my Galaxy S7 but no longer get notifications on either App

 

Ring Doorbell Pro

 

Added Rapid Ring (1.8.0) but Motion detection and alerts no longer work in either application

  • Rapid Ring Live View and doorbell chimes work as well as the voice interface
  • Rebooted Galaxy S7 but made no difference
  • Galaxy S7 App settings allow notifications for the two apps

 

Ring Application (3.24.0)

  • Modes Off (only 1 doorbell); I did try the Away feature but not required
  • Ring Alerts On
  • Record Motion On
  • Motion Alerts On
    • Turning some or all off does not help
  • Device Health is Good
  • Live View Works
  • Zone is set properly

 

Rapid Ring: Front Door is Online

  • All Alerts are On
  • The interface works but no alerts

Is this a possible conflict with the new Modes feature on the main app which I do not use?

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Re: Try the New Rapid Ring App Today

Ignore previous post as Rapid Ring is now working. Verizon pushed a software update recently and the application started functioning properly. Possible something was damaged in my phone and the update accidently fixed it.

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